Create an Account - Increase your productivity, customize your experience, and engage in information you care about.
The City of Grandview is responsible for protecting the drinking water from contamination or pollution which could result from improper private water distribution Texas Natural Resource Conversation Commission Page 78 Chapter 290- Public Drinking Water system construction or configuration. The purpose of this service agreement is to notify each customer of the restrictions, which are in place to provide this protection. The utility enforces these restrictions to ensure the public health and welfare. Each customer must sign this agreement before the City of Grandview will begin service. In addition, when service to an existing connection has been suspended or terminated, the water system will not re-establish service unless it has a signed copy of this agreement.
The following unacceptable practices are prohibited by State regulations.
A. No direct connection between the public drinking water supply and a potential source of contamination is permitted. Potential sources of contamination shall be isolated from the public water system by an air- gap or an appropriate backflow prevention device.
B. No cross-connection between the public drinking water supply and a private water system is permitted. These potential threats to the public drinking water shall be eliminated at the service connection by the installation if an air-gap or a reduced pressure-zone backflow prevention device.
C. No connection, which allows water to be returned to the public drinking water supply, is permitted.
D. No pipe or pipe fitting which contains more that 8.0% lead may be used for the installation or repair of plumbing at any connection which provides water for human use.
E. No solder or flux which contains more than 0.2% lead can be used for the installation or repair of plumbing at any connection which provides water for human use.
The following are the terms of the service agreement between the City of Grandview and:
A. The Water System will maintain a copy of this agreement as long as the Customer and/or the premises is connected to the Water System.
B. The Customer shall allow his property to be inspected for possible cross-connections and other potential contamination hazards. These inspections shall be conducted by the Water System or its designated agent prior to initiating new water service; when there is reason to believe that cross-connections or other potential contamination hazards exists; or after any major changes to the private water distribution facilities. The inspection shall be conducted during the Water System’s normal business hours.
C. The Water System shall notify the Customer in writing of any cross-connection or other potential contamination hazard which has been identified during the initial inspection or the periodic re-inspection.
D. The Customer shall immediately remove or adequately isolate any potential cross-connections or other potential contamination hazards on his premises.
Texas Natural Resource Conservation Commission:
Page 79 Chapter 290 – Public Drinking Water
E. The Customer shall, at his expense, properly install, test, and maintain any backflow prevention device required by the Water System. Copies of all testing and maintenance records shall be provided to the Water System.
If the Customer fails to comply with the terms of the Service Agreement, the Water System shall, at its option, either terminate service or properly install, test, and maintain an appropriate backflow prevention device at the service connection. Any expenses associated with the enforcement of this agreement shall be billed to the Customer.
**Water bills are mailed the last day of the month and due on the 10th of the following month.
**A 15% late fee will be added to the balance of not paid by the 10th.
**If the water bill has not been paid by 10 a.m on the last Monday of the month, a $25 disconnect fee will be added to the outstanding balance.
**If the water bill still has not been paid by 12p.m. on the following Tuesday of the month another $25 cut off fee will be added to the outstanding balance and the water will be turned off until the balance is paid in full.
**Customer is allowed 1 extension in 6 months if approved. You must call City Hall and make request, all fees still apply.
** NSF checks that are written during the disconnect or cutoff days will have fees added for NSF, as well as both disconnect and cutoff fees.
** Trash pick up is on Wednesday for residential pick up.
This field is not part of the form submission.
* indicates a required field